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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Tallman

March 6, 2025

5  out of  5
rating by Rick Tallman
"Wonderful agency Great service. I wouldn't trust any other insurance company. Their slogan is right* State farm is there""
We responded:
"Rick: Happy to help you with your insurance needs that's why we are here for! thank you for your wonderful review, we really appreciate you. -James! "
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Bryan Woody

March 5, 2025

5  out of  5
rating by Bryan Woody
"Absolutely Awesome service. I've known Mr Owens for a long time and he is amazing. Kari is a ROCKSTAR!"
We responded:
"Bryan: Thank you so much for the amazing review, we are glad to have you as a customer to our Agency, thank you for being loyal customer to us, we really appreciate you. -James! "
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Anthony Bell

March 5, 2025

4  out of  5
rating by Anthony Bell
"I'm grateful to this agency. They have been very helpful with giving me some information for insurance."
We responded:
"Anthony: I'm so glad to hear that we were very helpful to you with your questions, we really appreciate you. -James!"
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Elizabeth Evans

February 14, 2025

5  out of  5
rating by Elizabeth Evans
"I have been a client of James Owen's Agency for almost 20 years. They have always provided the best service. I appreciate their quick response to my questions or requests. I would highly recommend them to anyone who wants a full service agency to handle all of your insurance needs."
We responded:
"Elizabeth: Wow! Thank you for being a wonderful loyal customer, we are here to help you with all your insurance needs, very pleasant to hear that we are very quick answering your questions, thank you for doing business with us, we really appreciate you. -James! "
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G Reeves

February 11, 2025

5  out of  5
rating by G Reeves
"Maura was most helpful to make changes for me and to do so in a friendly, competent manner....with a smile in her voice 😊"
We responded:
"Reeves: I'm so glad to hear that Maura was very helpful to you with your needs, Thank you very much for taking the to write such a wonderful review for our agency, we really appreciate you! -James! "
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Glenda Smith

February 10, 2025

5  out of  5
rating by Glenda Smith
"I have used James Owens State Farm for many years and have been very pleased with the friendly staff and the helpful service."
We responded:
"Glenda, thank you for your amazing & kind review, we really appreciate you.-James! "
Profile photo of PEGGY BRANHAM

PEGGY BRANHAM

January 31, 2025

5  out of  5
rating by PEGGY BRANHAM
"I have used the James Owens agency for decades. Always helpful. They even followed up with me after the hurricane last fall to make sure my claim was being handled and to see if I needed additional support. They are the best!"
We responded:
"Peggy, wow thank you so much for your review, I'm so glad to hear that we were very helpful in such difficult time like it was with the hurricane, we really appreciate your business! -James. "
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PAOLA PIAMONTE

January 22, 2025

5  out of  5
rating by PAOLA PIAMONTE
"La atención de la señorita Kari fue estupenda, ella me dio los mejores precios en mi póliza. Gracias a state fram"
We responded:
"Paola ¡Muchas Gracias por compartir sus amables palabras! Nos da mucho gusto saber que Kari pudo ayudarla con sus necesidades y que tuvo una experiencia positiva. ¡Apreciamos mucho tu comentario! -James"
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Udrieka Freeman

January 17, 2025

5  out of  5
rating by Udrieka Freeman
"Excellent agency and great customer service!"
We responded:
"Udrieka, Thank you for the kind words! We are always here to help you with your needs —James"
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Doyce Jackson

January 13, 2025

5  out of  5
rating by Doyce Jackson
"I really appreciate Michelle! She always goes above and beyond to make sure she helps me with my questions or needs. She doesn’t hesitate to try and help me with my insurance needs. Thank you Michelle for going above your work duties to help me. God bless!!"
We responded:
"Doyce, Thank you for your excellent review very glad that you pointed out how wonderful job Michelle does, we are very bless to have her on our team! -James"
Profile photo of Greg Lucas

Greg Lucas

January 6, 2025

5  out of  5
rating by Greg Lucas
"Maura Eguigure of James Owens State Farm agency was extremely helpful to us with insuring our “new to us” used car. She worked quickly and efficiently and was very pleasant. We have had insurance for years on our vehicles and home with the James Owens agency and have always been pleased with the results."
We responded:
"Greg, Thank you very much for your review, I'm glad to hear that Maura was very helpful to you quickly & efficiently, glad to know that was very pleasant for you, we really appreciate you. -James "
Profile photo of Penny Knight pennylynn5458@ yahoo.com

Penny Knight pennylynn5458@ yahoo.com

December 2, 2024

5  out of  5
rating by Penny Knight pennylynn5458@ yahoo.com
"Great!"
We responded:
"Penny, thank you for your 5-star rating and positive comment! We appreciate your feedback and your support of our agency! Thanks! James"
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Charles R. Martin

November 15, 2024

4  out of  5
rating by Charles R. Martin
"Very helpful during the hurricane Helena period, with the rescheduling of payment so I could take care of other pressing issues."
We responded:
"Charles, thank you for your positive review! I am glad to know that we were able to help make your payment process easier during such an eventful storm. We appreciate your support of our agency. Thanks! James"
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Sarah Sarah

November 14, 2024

5  out of  5
rating by Sarah Sarah
"I told Michelle that most people put bad reviews but I want to add a positive review because this State Farm office has always gone above and beyond for me. I have been with this State Farm office for a total of seventeen years!! I’ve gotten to know most of the staff and they have showed such care and compassion as life takes me down different paths. I really appreciate all of you, especially Michelle who takes the time to help me with each change that happens!! I highly recommend and want to say thank you for everything you have done. You sent me a card of encouragement when I needed it most. Thanks!!!"
We responded:
"Thanks, Sarah, for your positive review and your loyalty to our Agency! I am delighted to hear that Michelle, and my team members have been there to assist you with dealing with your life changes. We are thankful for your high recommendation and your expression of thanks! We truly appreciate your support! James "
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Teresa Hewens

October 25, 2024

5  out of  5
rating by Teresa Hewens
"I have been with James Owens for years. I bundle my home and auto! They are local and are always there when you need them! Thank you for all you do!"
We responded:
"Teresa: Thank you, Teresa. I am so happy that you had a nice experience working with us! I appreciate your support. Please don’t hesitate to reach out with questions in the future! – James"
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Parrish Henez

October 23, 2024

5  out of  5
rating by Parrish Henez
"This is an awesome company!"
We responded:
"Thank you so much! We’re thrilled to hear you think amazing things of our company. We appreciate the 5-star rating! -James "
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Kaysia Holland

October 15, 2024

5  out of  5
rating by Kaysia Holland
"It has been a pleasure being a customer with State Farm - James Owen. I always have a great experience speaking with the staff members. I personally love the cards sent out to customers for the holidays!"
We responded:
"Kaysia: Thank you so much for your kind words, Kaysia! We’re happy to hear that you've had such positive experiences with the team at our office. It’s fantastic to know that the holiday cards bring a little extra joy. Thanks for being a part of our State Farm community! -James "
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Samantha Turner

October 4, 2024

5  out of  5
rating by Samantha Turner
"I moved to SC from Ohio and had to change insurance companies. Michelle McEachin reached out to me after I made a post on a local social media page and it's been smooth sailing ever sense. She took the time to make me feel like I didn't have to lift a finger and was so welcoming. I am so pleased with her efforts and the customer service I have recieved so far and the pricing was very fair and less than a lot of other quotes I recieved. Definitely recommend them."
We responded:
"Samantha: We appreciate your feedback. Providing personalized service and assisting clients with their insurance needs is our commitment. We're glad to know that Michelle was able to make your transition to State Farm seamless and save you money. We're especially pleased to hear that Michelle reached out to you after you made a post on social media. Thank you!—James"
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Michael Farmer

October 2, 2024

5  out of  5
rating by Michael Farmer
"Kari at James Owens State Farm was extremely helpful in explaining my options and handling my questions with my multiple policies. Always a pleasure to deal with."
We responded:
"Michael: Michael, we’re so glad to hear that Kari was able to assist you with your multiple plans and provide clear explanations. It’s truly wonderful to know when our team makes things efficient and we thank you for sharing your experience! -James"
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DORA VILLA

September 28, 2024

5  out of  5
rating by DORA VILLA
"Fuimos muy bien atendidos por la persona que se encontraba en recepción, ése día, en Taylor's, SC. Muy amablemente nos aclaro todas nuestras dudas. Satisfecha con ella. Muchas gracias."
We responded:
"Dora: ¡Gracias por compartir sus amables palabras! Nos alegra saber que nuestro equipo pudo ayudarla con sus necesidades y que tuvo una experiencia positiva. ¡Apreciamos sus comentarios! -James"
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Danny White

September 26, 2024

5  out of  5
rating by Danny White
"I have worked with James longer than I can remember. Best response when ever I needed. Ask for Michelle in the office!!"
We responded:
"Danny: Thank you, Danny, for your long-time support of our fantastic team! It’s great to hear that you’ve consistently had such a responsive experience. Thank you for the shoutout to Michelle and the overall recommendation! -James"
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L Chandler

September 24, 2024

5  out of  5
rating by L Chandler
"We have used this agency for years. I always get a quick response to any question. The texting feature is very easy too."
We responded:
"We’re so glad you’ve been with us for years! It’s great to hear that the quick responses and texting feature have made things as simple as possible for you. Thanks for sharing! -James"
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Darryl Latimer

September 6, 2024

5  out of  5
rating by Darryl Latimer
"MY STATEFARM AGENT & REPRESENTATIVES ARE GREAT,, I HAVE THE BEST EXPERIENCE WITH ALL MY INSURANCE NEEDS,, THEY ALWAYS GO A STEP AHEAD TO ASSIST YOU 😊 THANKS MY STATEFARMTEAM"
We responded:
"Thank you for your continued support, Darryl! We're delighted to hear that our State Farm team has been able to provide you with a positive experience! –James "
Profile photo of Rebekah Keenan

Rebekah Keenan

September 5, 2024

5  out of  5
rating by Rebekah Keenan
"Super friendly and so helpful! Finding insurance can be confusing, but Kari explained everything and helped us bundle our auto insurance for a great price with a multicar discount. The process was quick and easy, we are very happy!"
We responded:
"Hi Rebekah! Thank you for leaving us this review. We know that the insurance process can be confusing and even daunting for some. But our team is always here to support you and I’m glad Kari was able to explain everything. We are also happy that she could help you save with your auto insurance! —James "
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Sara Samuel

August 30, 2024

5  out of  5
rating by Sara Samuel
"I had the pleasure to meet Kari and Mr. James Owen's. They were very much helpful and concerned with our needs. All questions were answered professionally and with great passion. If you're looking for an insurance agency whose caring and concerned about your needs, I recommend this State Farm Agency."
We responded:
"The pleasure was ours! I’m glad we could connect about your insurance needs and make sure any questions asked, were answered. We appreciate the recommendation of our office, Sara. Give us a call if you have any further questions! —James "